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Posts: 1
Registered: ‎03-08-2019

Wrong delivery address

Idk if it was a mistake on our part or the stores but I was expecting my package today 3/8 by 8 pm and nothing arrived. After tracking I noticed my street address is slightly spelled wrong and the zip code is wrong as well. What should I do?
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Posts: 9,148
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Registered: ‎09-29-2008

Re: Wrong delivery address

Hello, karlagarcia19,

 

Welcome to our community. There's nothing I abhor more as a result of shopping online than having a package delayed. I regret your having to cope with such a situation.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your order number

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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