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Posts: 1
Registered: ‎05-28-2019

Wrong address


I recently purchased a glass screen but realized that it was my old address. Is there anything I can do?


Thank you

Posts: 953
Topics: 39
Kudos: 173
Solutions: 35
Registered: ‎11-23-2018

Re: Wrong address

Hello, CConvry, and welcome to our online community!


Thank you for reaching out to us on our forum for support. I can understand wanting to look into options available to update an incorrect shipping address, but if an order has already been placed, we will not be able to update the address. That being said, I'd still like the opportunity to see if there's anything I can do about this.


Please send me a private message including your full name, email, phone number, order number, and the correct address you'd like this order delivered to. You can find the blue option to message me to the right of my name, below.


Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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