BestBuy.com

[flashbang707]

Please help. I just updated my default shipping address and then placed an expensive shipping order and my old address must’ve still been selected. I must’ve noticed just past the 30 minute mark. I need this order shipped to my new address or cancelled so I may order it properly. Please help, very stressed about this.

[SeanM-BBY Social Media Specialist]

Hello, flashbang707,

Welcome to our forums.  Discovering a piece of information on your online order has been entered incorrectly can certainly be cause for concern, so I completely understand why you’d want to make sure this address on your order is updated correctly. 

For me to look into your order further, there are a few pieces of information I’ll need to gather from you.  If you could use the blue “Private Message” button in my signature to send me the following pieces of information:

• Your first and last name
• Your phone number
• Your email address
• Your order number
• Your new shipping address

This should be enough information for me to begin my research, and offer any additional assistance I can. 

Looking forward to hearing from you,