01-10-2019 09:46 AM
Your best bet may be to contact the people you are having it delivered to in Hawaii (if they are on Ohau) and ask if they will ship it back to you. Or ask if they will take it to the Best Buy in Hawaii and return it for you. Then you can get your money back and re-order.
01-10-2019 09:52 AM
Were you stationed there? My daughter and son in law were stationed there and they had forgotten something at their rental. He contacted a buddy at his old command who drove over to the house and worked with the new residents to get it back.
01-10-2019 10:10 AM
If you have the package tracking number you may want to try contacting the delivery company USPS/UPS etc. and ask them to return the package to sender. I doubt if they will re-route it to you as that is a common fraud thing.
But if it is not out for delivery they may send ti back to Best Buy for you. I have had good luck working with UPS in the past where I contacted them and asked if they would hold it at the hub for me.
However, I don't know for sure. But if it is one day delivery to Hawaii it is probably coming from the local BB. You may try calling one of the stores there. The won't be open for another several hours though.
01-10-2019 11:04 AM
Hi there, AndrewLane,
Welcome to our forums. I've moved around quite a bit over the last few years, so there have been times when I've placed an order and shortly thereafter noticed that the shipping address was—you guessed it—wrong. It can be a pain to try and correct, but you've come to the right place for help.
Our friend @bobberuchi offers some useful advice. If the order is already out for delivery, our options to help would be slim. While I can’t guarantee a particular outcome, if you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
I look forward to hearing from you.
|Sam|Social Media Specialist | Best Buy® Corporate|
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