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Posts: 1
Registered: ‎11-29-2019

Wrong Shipping Address

i have ordered something from Bestbuy.com with a store pickup option..unfortunately, i selected 2 items as store pockup and one as shipping..i gave my old address for shipping..i cannot cancel or make changes to the order. is there any way to fix this
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Posts: 351
Topics: 8
Kudos: 62
Solutions: 18
Registered: ‎11-23-2018

Re: Wrong Shipping Address

Hey there, shekar0513,

 

Thanks for joining the community here on the Best Buy Forums! Welcome and please feel free to explore this awesome platform.

 

Typically, orders can only be cancelled within about 30 minutes of being placed. That being said, I would be more than happy to check on the order for you and see what options may be available here. To get started, can you please send me a private message by click on the blue box in my signature below. Once there, please provide your full name, email, phone number, order number, and correct address in case I can make the adjustment.

 

Kindly,

Quinton|Social Media Specialist | Best Buy® Corporate
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