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Posts: 1
Registered: ‎08-19-2019

Wrong Shipping Address

I purchased an item online from my app. I put the wrong apartment number in the shipping information. I was off by one number. I didn't notice till it said the item was delievered and it wasn't in my mailbox. Is there any way I can still get my item I ordered? Return? 

 

Thanks

 

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Posts: 225
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Registered: ‎02-08-2019

Re: Wrong Shipping Address

Hi there, Camaro1975lt,

Welcome to the Best Buy Forums and thank you for taking the time to write in to us.

I can certainly understand wanting to make sure that your item arrives safely to you and to the correct address. I'd be glad to see if we may be able to assist in any way! To do so, can you please send us a private message that includes your full name, phone number, email address, order number, and the correct shipping address? You can send us a secure private message by selecting that option down below. I hope to hear from you soon!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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