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Posts: 2
Registered: ‎03-25-2020

Wrong Shipping Address and I Cannot Change It

So I ordered two items this morning and the shipping address is incorrect for one of them.The address is in a different state. The order status said you are still preparing the item, is there anyway the item can be shipped to the right address? Is there any way the address can be updated? 

Posts: 5,827
Topics: 197
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Registered: ‎08-21-2017

Re: Wrong Shipping Address and I Cannot Change It

Hello, mass2900,


Thank you for stopping by our community forums. I apologize for the delay in getting back to to you. We certainly want to make sure your order gets to the right place. Have you been able to get assistance with this? If not, please let me know and I'll be glad to see what we can do to help.



AndrewB|Social Media Specialist | Best Buy® Corporate
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