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Posts: 1
Registered: ‎08-05-2022

Wrong Item Received

Online I ordered a SD card reader Model# ENR-CRP3SD. I received wrong item model# ENR-CRP3UNI.  Two different items even though the receipt shows what I originally ordered. How can I get this corrected? Thank you in advance.

Posts: 189
Topics: 1
Kudos: 37
Solutions: 15
Registered: ‎10-19-2020

Re: Wrong Item Received

Hi there, kawaii76,


Thank you for joining the Forums, and for reaching out to us!


I hate to hear your did not receive what was ordered, and can understand wanting to get this corrected. I would be happy to see what I can do to help get this taken care of. To begin, please send me a private message with the order number, along with your full name, phone number, and email address. You can send me a private message by logging into the Forums and clicking the blue button across from my signature on this post.



Katie R|Social Media Specialist | Best Buy® Corporate
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