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Posts: 2
Registered: ‎05-01-2020

Wrong Item Escalation #{removed per forum guidelines}

[ Edited ]

Hello, 

 

I received a wrong item, and have escalated with the number above.  Can someone please contact me to discuss what the status is?

 

Regards

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New Member
Posts: 2
Registered: ‎05-01-2020

Re: Wrong Item Escalation #{removed per forum guidelines}

Please someone respond - I need this fixed quickly.  

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Posts: 2,332
Topics: 96
Kudos: 250
Solutions: 107
Registered: ‎10-19-2017

Re: Wrong Item Escalation #{removed per forum guidelines}

Hello, Meatsos12,

 

Thanks for your messages here on the forum! I’m sorry for the late reply. Due to heavier than normal contact volume, it’s taking longer than we would like to speak with everyone. From your posts, it sounds like you are asking about an existing case. I also see that you sent another moderator a message with a specific case number. I’ll be replying to you privately to further discuss your situation.

 

Thanks,

Kayla|Social Media Specialist | Best Buy® Corporate
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