04-18-2020 04:19 PM
My order is being shipped to an address from a previous residence that I just DELETED upon realizing it was still there on a previous order. I need to change it and no rep has been helpful on the phone. I can provide full order details if needed.
04-18-2020 04:26 PM
04-28-2020 03:44 PM
Good afternoon, eboots59,
Thank you for visiting our community forums. As someone who has moved quite a bit, I've shipped more than a couple packages to the wrong address. In order to help get your order to you as quickly as possible, we are typically only able to make changes within 30 minutes of it being placed.
With that said, I'd be happy to see what options we may have available to help. I will need a bit more information to review this. Can you please send me a private message that includes your:
Correct shipping address
You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your response.