04-13-2019 12:26 PM
I placed an order on the website a few days ago. I just got the delivery confirmation for one part of it, yet it was sent to an old address. The other part, a preorder, has the correct address. I was just wondering what could be done about the first part of the order.
Solved! Go to Solution.
04-13-2019 12:31 PM
Hi there, Weeese
With an order that has already shipped, we likely will not be able to update the address. That said, I'd still be happy to give it a try. To do so, I would just need you to send us a private message with your order number, phone number, full name, email, and both your new and old address.
To send a private message, simply select the blue box labeled Private Message to the right of my signature.
|Faith|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!