10-19-2019 05:19 AM - last edited on 10-19-2019 11:57 AM by Dave-BBY
I ordered an aio cooler and thermal paste but only the thermal paste came in a resomable time frame so I want to cancel the aio cooler but it wont let me even though the website says I can cancel in store pick ups at any time. Why is that? My order number is The order number is [Removed per forum guidelines]
10-19-2019 09:30 AM
10-19-2019 11:57 AM
Thanks for reaching out!
For most items in our inventory, canceling an in-store pickup should be available on our website. However, for items that are a special order, this may not be an option once that order has been submitted. But let me stop guessing and see what I can do. Feel free to go ahead and shoot me a private message with your full name, email address, phone number, and the order information. I'll see what options we may have from there!