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Posts: 1
Registered: ‎01-01-2019

Wondering when my tv will be delivered

Ordered tv 12/22/18 received email with tracking info. Delivery day 12/26, changed to 12/28 then all of a sudden it was damaged and being returned. New delivery date is 1/2/2019, is that the delivery date for the damaged set that was returned? Or the delivery date for the replacement? I would like to know so I can be here when it arrives.
Posts: 1,951
Topics: 21
Kudos: 149
Solutions: 98
Registered: ‎10-19-2017

Re: Wondering when my tv will be delivered

Hello, Lisamg63,


Welcome to our forums and thank you for posting!


I appreciate you taking the time to write us about your order, and I apologize for the delayed response due to the amount of messages we received this holiday season. We are trying to respond as quickly as possible.


With the information provided during your forums signup, I was able to find your order and see that you proactively contacted our Customer Care Team about this. I am happy to see you received your TV on 1/4/19, and I hope you are enjoying it. Please, let me know if you have any other questions.


Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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