Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎09-08-2019

Why is my Order Awaiting Authorization?

I ordered a chromebook,but despite saying it's arriving today, it says my order is in progress, and it says my payment method is awaiting authorization. What's happening?

New Member
Posts: 2
Registered: ‎09-08-2019

Re: Why is my Order Awaiting Authorization?

Now my order was delayed.

Posts: 5,621
Topics: 63
Kudos: 526
Solutions: 325
Registered: ‎12-23-2016

Re: Why is my Order Awaiting Authorization?

Hi, MalakiiTheTater,

 

Thanks for joining us at the Best Buy Community forums. I'm sorry about that delay in your order. From your post, it sounds like there may be some sort of payment issue that's causing it.

 

If you can send in a private message by using the link in my signature below this post, I can check on this for you. Please include your name, email address, and phone number, along with the order number. That should let me review this for you.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!