05-30-2019 07:30 PM
I've never had this problem before, I've must have tried ten times now, I've called support and none of them were able to help me I've used multiple different types of payment including PayPal, I keep getting this message
C****, we canceled item(s) from your order.
Unfortunately, we were unable to verify your information, so we canceled item(s) from your order.
For details regarding refunds and credits, see the What You Need to Know section below.
Please accept our apology for this inconvenience. We value you as a customer and hope to see you again soon.
Your Customer Care Team
what the heck is going on, I have GCU and $55 in credit so I really wanna order this from BB
05-31-2019 08:49 AM
Welcome back to our community, though I wish it were under better circumstances. I order a lot online and I know that having an order cancelled is quite aggravating. I regret you're having this experience on BestBuy.com.
I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll get started:
To send me a private message, please click the button labeled "Private Message" in my signature below.
I look forward to hearing from you.
05-31-2019 11:23 PM
06-01-2019 10:29 AM
06-01-2019 11:15 AM