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Posts: 1
Registered: ‎03-23-2019

Why can't my order be delivered on time?

My order should be delivered yesterday, but "COMPANY CLOSED ON DELIVERY ATTEMPT" is displayed onTrac
But,my address is the hotel I live in, it can never be “Closed”.

I will leave the hotel on Monday, what should I do? 

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Posts: 94
Topics: 5
Kudos: 10
Solutions: 7
Registered: ‎12-28-2015

Re: Why can't my order be delivered on time?

Hello, 王岳,

 

Thank you for being part of our forums and community!

 

We want our customers to receive their orders on time as promised. I see that you have sent a private message to my colleague, Jessica. She is currently not available, however, I am happy to assist you. Please keep an eye in your inbox from my reply.

 

Regards,

Ken|Social Media Specialist | Best Buy® Corporate
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