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Posts: 3
Registered: ‎01-09-2018
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What is happening with my order? Delivered, but it's not?

So, I have no idea what's happening here, hopefully someone can help me out.


I have an order for a PS4 Game, Indivisible to be delivered today. 


The last two updates from the tracking is as follows: 

- Due to operating conditions, your package may be delayed. deliverey will be rescheduled. (11:32 AM)

One Hour Later.

- Delivered (12:49PM)


It's been about 4 hours since it says delivered and I've checked all over my block to no avail. The package is nowhere to be found, the tracking on the UPS website even has a proof of delivery, saying they left it at the front door. There's nothing there? Did someone possibly steal my package? 


I've ordered stuff online for years in this neighborhood so it's very unlikely that's the case, but you never know.

Posts: 351
Topics: 8
Kudos: 62
Solutions: 18
Registered: ‎11-23-2018

Re: What is happening with my order? Delivered, but it's not?

Hi, JinKuze,


Thanks for reaching out here on the Best Buy Forums again. I would certainly be seeking some support if I was in your position as well, as that seems a bit odd with the mixed statuses. If you are still missing your package, please click on the blue box in my signature below to send me a private message. Please include your full name, email, phone number, and order umber if doing so.



Quinton|Social Media Specialist | Best Buy® Corporate
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