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Posts: 4
Registered: ‎04-02-2021

What Am I Doing Wrong With Add To Cart Button?

For months I've been trying to buy a GPU on bestbuy.com. Everytime I get the 'please wait' button and it never turns into the yellow 'add to cart' until long after everything is sold out -- 15 or 30 minutes later. I am able to get in queue right as the stock is in, but it never lets me add to cart. 

 

What am I doing wrong? 

Posts: 1,678
Topics: 89
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Solutions: 79
Registered: ‎11-23-2018

Re: What Am I Doing Wrong With Add To Cart Button?

Hello, sordavie!

 

Thanks for reaching back out to us on our forum for support. I can imagine this purchasing issue to be a bit frustrating, and it's important to us that you're able to shop online with ease. I'm happy to do what I can to assist in this situation with your cart and checkout.

 

First, I suggest checking out this helpful article: How to Fix Cart or Checkout Issues on BestBuy.com.

 

If you're looking for additional support after reviewing this, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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