02-02-2021 11:55 AM
Good afternoon, MKRAMER0820,
Welcome to our forums! Generally speaking, the addresses we’re able to accept in our system are based on what UPS will accept, as they are our most common shipping provider. This may explain the issue you’ve been running into as of late, and while I can’t guarantee a particular outcome at this time, I’ll be happy to take a closer look and offer any additional assistance I can.
For me to begin my research, I’ll ask that you send me a private message with the following information:
As you can imagine, we’ll want to keep this sensitive information out of the public view of our Support Forums, so be sure to use the blue “Private Message” button in my signature to send me this information. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.