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Posts: 1
Registered: ‎02-11-2019

We were unable to verify your information, orders get automatically cancelled

I am also having troubles ordering items from online, it keeps telling me the same thing of being unable to verify information, i've had troubls this entire weekend and i have no idea what to do, if i could get help sometime soon to correct this problem that would be helpful.
Posts: 2,859
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Registered: ‎04-18-2017

Re: We were unable to verify your information, orders get automatically cancelled

Welcome to the Best Buy forums, Luisdelima320,

 

Taking advantage of all the great promotions and products we carry has never been easier, but if you’re unable to place orders with us online I could certainly understand why you’d reach out to us for help!

 

You’ll need to send me a private message so that I can take a look at the orders myself.  Please click the blue button in my signature line below to send your private message that contains your full name, phone number, email address, and the order(s) that were cancelled.

Can’t wait to work with you soon! 

JJ|Social Media Specialist | Best Buy® Corporate
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