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gandrbachman
Posts: 1
Registered: ‎07-01-2022

Washing machine issues Amana

‎07-01-2022 09:41 AM

I purchase an Amana washing machine from Best Buys last July and after the second week of it not working correctly I contacted both Amana and Best Buys. Best Buys told me they could not replace the washer or refund me the money and I had to go through Amana to fix it as it was under warranty with Amana. Amana has done nothing to repair the washer saying that according to their Engineers there is nothing wrong with the machine. A repairman from Fast Appliance has been out a dozen time.  I feel as though I have been ripped off and would like a solution to this issue. 

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hockeycanuckjc
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Registered: ‎11-10-2008

Re: Washing machine issues Amana

‎07-02-2022 03:12 AM

Can you elaborate on what's wrong with the machine? 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.
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jdogg836
Posts: 2,644
Registered: ‎01-09-2015

Re: Washing machine issues Amana

‎07-02-2022 11:21 AM

Last July would be outside of the return period, so any repairs would be by the warranty provider. In this case, it’s always the manufacturer. I’m with hockeycanuckjc, what precisely is going on with the machine.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
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