06-16-2022 09:58 AM
06-16-2022 10:42 AM - edited 07-06-2022 02:24 PM
Thank you for joining our online community. As we strive to provide expert service, this is certainly not the experience that we want for our customers. Setting up a new home for you and your fiancé should be a fun and exciting time, so I can understand your frustration with receiving a damaged range, and not getting the support that you needed to get a replacement. I truly wish that you had not had this experience. I am happy to look into this more and to see what may be possible! To start, please send a private message with your full name, phone number, and email address, along with the order number (if you have it). You should be able to do this by clicking the blue button near my signature.
06-16-2022 12:46 PM
You may start your private message by clicking the blue button by my signature. I will be waiting for your message so that I can dive right in.