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Posts: 1
Registered: ‎10-27-2017
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Ups package lost

I just bought items on Oct 23rd. One item is shipped by UPS and tracking shows it was delivered today at the front door of my building. I do remember this item need signature and I was outside. When I come back 1 hour later after receive the UPS deliver emai, I couldnt found my package. I checked the front door of the building thoroughly but nothings here. 

At this point I'm out of both the money and my package.


Posts: 3,219
Topics: 50
Kudos: 232
Solutions: 172
Registered: ‎08-21-2017

Re: Ups package lost

Hello Dragsarok-


Thank you for registering to our Best Buy Forums and letting us know about your order. I am sorry to hear that you were not able to find your packages after they've been marked as delivered. I can understand how frustrating it is to look for something that isn't there. I am happy to help you get this resolved.


I see that you contacted our phone support at 1-888-BEST-BUY and they were able to get this taken care of for you. Please let us know if you ever need assistance in the future, our Forum Moderators are happy to help. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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