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Regular Member
Posts: 43
Registered: ‎11-01-2011

Untrue sold out status

I went to purchase a game the division 2 for the Xbox one on Friday on and was sold out. So I kept on checking all through Friday and Saturday. Checked at 12:30am eastern on Sunday a half hour before the new ad starts still sold out. At 1:00am eastern when the new ad starts game becomes not sold out available in most stores locally and can order online but a full price and not the sale price of $39.99.
Posts: 7,180
Topics: 115
Kudos: 451
Solutions: 394
Registered: ‎12-23-2016

Re: Untrue sold out status

Hello, kira987,


Welcome back to the forums. I appreciate you reaching out to us about this.


I know it’s disappointing to see something come back in stock at a higher price after a sale ends. Sometimes products are available at a lower price in limited quantities. We are not able to match previous pricing under our Price Match Guarantee.


I hope that clears everything up. If you have any questions, please let me know.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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