04-03-2021 12:30 AM
04-03-2021 12:03 PM
Thanks for reaching out. I'm sorry to hear that you had a difficult time getting your TV to deliver as it should, and further, that it arrived in a condition that was unsatisfactory. We certainly strive for better service than this, and we want you to feel happy about such an exciting new purchase.
I'd like to take a closer look into this and see what I can do to help. So that I can get started, please send us a private message with your full name, email, phone number, and order number. You can send me a private message by utilizing the link in my signature below.