11-29-2022 05:42 PM
I purchased and was charged for a single item. No problem there. However, deliverd to me was a CASE of TEN of the item! Obviously, I only need one, and this seems like the potential for a pretty big $$loss for BB. I don't feel regular customer support would be able to handle this, so who can assist me so that Best Buy gets these extra items back.
Thanks in advance
11-29-2022 05:58 PM
Welcome to the Best Buy Forums!
We appreciate you taking the time to reach out to us regarding your order. I'd be happy to assist you with this. To get started, please send me a private message providing that order number along with your full name, phone number, and email. To send it, click on the blue button under my signature.
|Bacarri|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.