10-14-2019 11:47 PM
Solved! Go to Solution.
10-15-2019 02:18 PM
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Typically, when this occurs, it is due to an issue with the information on the card not matching the information in the ‘bill to’ section of the order. We would recommend making sure that all of the info, including the addresses, match up on the credit card and the order information.
Once you’ve done this, if you are still experiencing issues, please send me a private message by clicking on the blue button in my signature below. If doing so, please include your full name, email, phone number, and cancelled order number.
10-15-2019 02:59 PM