11-04-2019 04:33 PM
11-05-2019 01:54 PM
Hi there, Melclay!
Noticing that your card may have been used at Best Buy without your permission is certainly concerning. I’d be happy to provide some advice on this matter plus see how might be able to assist you further at this time.
Have you reviewed our floated post on this matter here? Reaching out to your financial institution was the correct step to take. I’d also recommend filing a report with your local authorities to report this as well. Next, I would recommend giving us a call at (888) BEST-BUY or (888) 237-8289 so that we can ensure that your concerns are documented in our systems. If you would prefer, I would also be happy to take a look into this for you and ensure that this is documented on our side as well. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.