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Posts: 1
Registered: ‎11-29-2019

Unable to vertify you problem



yesterday I tied to purchase 2 laptops. Minutes after I got charded, my order got canceled and I received an email saying that BestBuy unable to vertify my information.


Is it related to me not using an US credit card?


Do BestBuy only accept US credit cards?




Posts: 525
Topics: 31
Kudos: 151
Solutions: 25
Registered: ‎10-03-2017

Re: Unable to vertify you problem

Hello, MuathAlShuwaier,


Welcome to our Best Buy Support Forums! 

We always hope that our customers are able to purchase with us regardless of where they may be located. We do accept non U.S. forms of payment on our website, but there are certain parameters that must be met in order for the order to be processed successfully. 


When you have a moment, I suggest taking a look over our informational article about International Orders to see exactly what these are and how to resolve the issue you're having. 


Happy to help!

Cameron|Social Media Specialist | Best Buy® Corporate
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