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Posts: 1
Registered: ‎04-19-2019

Unable to get updates on a guest purchase I made back in February.

Hello. I pre-order a copy of Mortal Kombat 11 on switch for myself, and did it under a guest account. Only after did I make an account and I'm unsure of the current status of my shipment.

I attempted to look up the guest order but was unable to. Is there anyway I can see my shipment? I paid $60 for it and I want to make sure it will arrive.

Thank you!

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Registered: ‎11-30-2015

Re: Unable to get updates on a guest purchase I made back in February.

Hello, KaylinR,

 

Welcome to the Best Buy Forums!

A lot of people are excited for the release of Mortal Kombat 11, so it's understandable that you would like to ensure your copy is on its way. I'm sorry that the guest order lookup doesn't seem to be working for you. I would be happy to double check on the status of your order. If this is something that you would be interested in, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Thanks,

Fey|Social Media Specialist | Best Buy® Corporate
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