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Posts: 1
Registered: ‎11-06-2019

Unable to create account

 I've tried to create my account from PC with Chrome,but I failed to do.
It says "Sorry, something went wrong. Please try again."


I've tried using Firefox,Safari iOS,clearing cache,wind up nothing.



Posts: 257
Topics: 12
Kudos: 24
Solutions: 11
Registered: ‎02-08-2019

Re: Unable to create account

Hello, Isetan.

We can only imagine how frustrating it is when you’re not able to create a Best Buy profile. Coming to the Community Forums for a resolution is a great way to get a resolution to your issue.

We would love to delve more into why you’re not able to create an account. So, would it be possible that you can provide your full name, phone number, and email address so that we can investigate what may be preventing you from enjoying the great deals we’re offering this holiday season. Simply click on the “Private Message” button located to the far right of my signature to send that information.



Wesley|Social Media Specialist | Best Buy® Corporate
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