Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎04-28-2021

Unable to complete order due to forced options

Today I managed to get into my card, a high demand item (3060ti).

My browser (chrome, android) prompted me to let the website have my location permission (I figured what's the harm?), And when I pressed the yellow checkout button, it kept giving me an error message stating "this item is not available at your store, please select another location." BUT I WANTED TO ORDER ONLIKE BY POST!!

It ses by letting the website have my location, it automatically selected my nearest BB store, but it gave me no link to opt out. I tried the PayPal checkout button, with the same result.

After frantically trying to check out for 10 minutes, it started notifying me that "this item is no longer in stock.".

Talk about frustratinf- I have been trying to buy this item since November, and it's the first time I've gotten this far. To make matters even more confusing, the item listing page even says "this item is not available for in store pickup".... So why would it automatically prevent me from having a mail order option? I assumed by going through best buy.com, all purchases would be by mail, by default, not the other way around.

If this wasn't a prank by the web developer, how so I opt out of in store pickup if I only want to makeail order purchase on my phone? Please help, this was very frustrating.
Highlighted
New Member
Posts: 2
Registered: ‎04-28-2021

Re: Unable to complete order due to forced options

I had the same issue. After trying in numerous drops to obtain a GPU (RTX 3080) I finally get one in my cart, pass all the usual hurdles and processes, get to the end, only to be informed that the item is not available for pick-up at "My Store," or any store within 250 miles. What the heck?! Send the darn thing to my home! But, no that wasn't an option. It can only be sent to a store, but not my store, or any store within 250 miles. This is terrible customer service. Little wonder I haven't purchased anything from Best Buy in years. And to think of all the money I've spent at Best Buy over the years. Awful...Whoever thought of this way of distributing high demand limited supply items needs to rethink their strategy.

New Member
Posts: 2
Registered: ‎04-28-2021

Re: Unable to complete order due to forced options

Best buy??
New Member
Posts: 2
Registered: ‎04-28-2021

Re: Unable to complete order due to forced options

Yes!

New Member
Posts: 2
Registered: ‎05-18-2021

Re: Unable to complete order due to forced options

The same thing happened to me. I am wondering what is up with this, and why can't we have this shipped to our address if it is being ordered online.