04-18-2019 03:21 PM
I have repeatedly tried to place my order on BestBuy.com, but have had my order canceled each time. It tells me that it is unable to verify my payment information. As I said I've tried multiple times, and I am sure I have my information correct. I have been trying all day and have gotten very frustrated with what is supposed to be an easy process. Please advise.
04-18-2019 03:26 PM
Thanks for getting in touch with us here on the Best Buy Community forums about this. Orders can be cancelled for a variety of reasons, so I’ll need to look into your specific orders to provide any advice.
Please send me a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and the most recently cancelled order number.