Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎11-14-2019

Two orders marked as delivered at the same time but no where to be found.

I've been waiting for a couple of SSDs I ordered separately at the same time. I see that they were supposed to have been delivered two weeks ago on October 31, 2019 but I never received any packages from Best Buy. Is there anything that I can do to figure out what happened and resolve this issue?

 

Thanks for your time.

Highlighted
Posts: 4,183
Topics: 95
Kudos: 237
Solutions: 208
Registered: ‎08-21-2017

Re: Two orders marked as delivered at the same time but no where to be found.

Hi there, toniodifede49,

 

Welcome to our forums and thank you for writing to us about your order. It's certainly strange to hear that your order was marked as delivered so long ago. I'd like to take closer look at this to see exactly what's going on. Can you please send me a private message with a few more details? I will need to confirm your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the end of this post. I'll keep my eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!