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Posts: 1
Registered: ‎11-15-2019

Trying to get an online order receipt from 2016

We ordered a refrigerator in 2016.


When I go to my online account I can find the order but there is not an option to bring up the order details or print a receipt.


Need help getting a receipt for it.



Posts: 12,350
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Registered: ‎01-03-2013

Re: Trying to get an online order receipt from 2016

Hi there, Bu11etpig, 


Welcome to the forum! Locating a receipt whether just for your records or because you're in need of service can be difficult over the years. I know I'm terrible at keeping track of receipts in my home, and would be a bit lost without technology as a backup. While I know some of our systems only go back so far, I would be happy to see what options we may have for you in regards to this receipt. Please keep an eye on your inbox in the top right corner of the page for my private message coming your way! 



Tasha|Social Media Specialist | Best Buy® Corporate
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