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New Member
Posts: 2
Registered: ‎11-27-2022

Trouble redeeming Digital gift card

I recently purchased a gift card from Bestbuy.com and I'm trying to redeem it. It says that instructions have been sent to my email, but I don't see any email with instructions in my Inbox. (I've checked spam and I get recieve other bestbuy.com emails with no issue).

 

I can't seem to find an email address to get help with this.

 

Anyone have any advice? Maybe I'm skipping a step in the redemtion process?

Posts: 199
Topics: 5
Kudos: 18
Solutions: 10
Registered: ‎11-03-2021

Re: Trouble redeeming Digital gift card

Hello there, ethanrushvolley!

 

I appreciate you reaching out and joining us here on our community forum. Getting a digital card should be a quick an easy process, so I understand how this may be concerning.

 

That being said, I would be more than happy to take a closer look and investigate as well as properly document this here at our Corporate Campus in order to be reviewed further.

 

In order to do so, on desktop, use the below “PrivateMessage” button to send your:

 

Full name
Phone number
Email address
Order number

 

Best,
 

Kayden|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-27-2022

Re: Trouble redeeming Digital gift card

I've sent you the info.

Posts: 199
Topics: 5
Kudos: 18
Solutions: 10
Registered: ‎11-03-2021

Re: Trouble redeeming Digital gift card

Hey there,

 

Thank you for the message. I have received it and replied.
 

Kayden|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!