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New Member
Posts: 4
Registered: ‎03-11-2019

Tried ordering a digital game code twice, missing confirmations for both attempts

[ Edited ]

Order #{removed per forum guidelines}

 

Hello Smiley Happy

 

I wanted to get Mario Bros. Deluxe for Switch because there's a sale today, and am writing this in case the sale ends tomorrow.

I made my order within the hour of this post.

 

I didn't get any confirmation or record in my account of my first attempt, so I bought it again and copied the order # to post here. Thanks for reading. I'd like to cancel one of those orders and just get one code for the game at sale price.

New Member
Posts: 4
Registered: ‎03-11-2019

Re: I did not receive my digital code

I ordered twice and got non functioning order numbers. no confirmations, no record of me every paying. the sale is still on and I'm not ordering a third time

New Member
Posts: 4
Registered: ‎03-11-2019

Re: I did not receive my digital code

update it was just incredibly delayed. I canceled one of my orders

New Member
Posts: 4
Registered: ‎03-11-2019

Re: Tried ordering a digital game code twice, missing confirmations for both attempts

update it was just incredibly delayed. I canceled one of my orders
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Registered: ‎10-19-2017

Re: Tried ordering a digital game code twice, missing confirmations for both attempts

Hello, justinohadi,

 

Welcome to the Best Buy Forums!

 

I appreciate you taking the time to write us about your order and choosing us for your Nintendo Switch needs. Generally, these digital download orders are fulfilled within a few hours, and some may take up to 24. I apologize for the delays, and glad to learn you finally received it.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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