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Registered: ‎02-08-2016

Tracking say delivered, but never received.

[ Edited ]



I have an order {removed per forum guidelines} tracking delivered on my front door yesterday, but I never received the package. What should I do in this case?




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Registered: ‎10-10-2012

Re: Tracking say delivered, but never received.

Hello and thank you for connecting with us on Best Buy's Forum page.


I wanted you to know that your order information has been removed per forum guidelines as personal information should not be posted here in an effort to protect your privacy.  With that said, I would be happy to check on this order for you.  Could you please send a private message containing your full name, email address and phone number as soon as you're able?  


I look forward to hearing from you.



Derald|Social Media Specialist | Best Buy® Corporate
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