01-12-2022 02:51 PM
I purchased a cell phone (Android) online and got the free 24month Best Buy Protection for the phone. After looking over the support site, I cannot tell if the cell phone coverage that is included with TotalTech includes ADH or not. I chatted with an agent and they confirmed it did but wanted to post on here to have confirmation again.This site https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232... does not spell out ADH is on cell phones but I am assuming it is covered. Also tems and conditions does not say it either.
Thanks
01-17-2022 12:25 PM
Good evening, cbart13.
Thanks for posting here on our Community Forum. We are glad to have you! I would love to be an assistance for this.
You would be correct in regard to having coverage for accidental damage from handling.
I hope you enjoy the new phone. Please reach out for any further assistance.
Sincerely,
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | ![]() | ![]() |