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Regular Member
Posts: 36
Registered: ‎11-09-2014

This may be the final straw, BB rep lied about shipping to my wife!!!!

[ Edited ]

I have tried contacting everyone with no luck



  Order {removed per forum guidelines}

  We placed a game order for our son. The Best Buy rep told us the pre order game would ship November 3. We did this so he would have it for his birthday today. Well the game STILL shows preparing. We were lied to!! We have supported Best Buy for the longest time and I am wondering why I still bother with stuff like this happening!!!


  We have spent thousands of dollars in our life at Best Buy but this may be the straw that broke the camels back and may be Amazon shoppers for now on.

Posts: 1,947
Topics: 21
Kudos: 149
Solutions: 98
Registered: ‎10-19-2017

Re: This may be the final straw, BB rep lied about shipping to my wife!!!!

Hello MutantMike,


I’m sorry to learn your order is taking longer than anticipated to process. I know how important a child’s birthday is, and would expect your items to be available at your convenience. That said, I am here to help.


I know processing times can vary. I was able to find your order with the information provided, and I have great news! CoD is out for delivery right now! I Hope he has a great birthday and that he enjoys CoD!


Thank you for posting!

Deysha|Social Media Specialist | Best Buy® Corporate
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