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Posts: 1
Registered: ‎10-15-2019

The wire doesn't work

I received my headphone but the wire doesn't work well what should I do now?
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Registered: ‎10-03-2017

Re: The wire doesn't work

Hello, Mem2,

 

Thanks for reaching out!

 

It's certainly strange to see that the wire for your headphones don't work right out of the box. If this is still an issue today, and you've tried to make sure that it is indeed inoperable, you're more than welcome to visit any local store and have it exchanged for a new one. 

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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