12-20-2017 10:08 PM - last edited on 12-21-2017 08:47 AM by Bill-BBY
Solved! Go to Solution.
01-02-2018 10:57 AM
Welcome to the forums and thanks for your post! I know when I return something, I expect to get the refund I’m owed. I’m sorry to hear this may not be the case for you. Let’s see what’s going on.
Looking into your case, I believe I see the problem. I’m going to send you a private message with some financial details. This can be accessed by clicking the envelope icon in the upper right-hand corner of the screen.