08-06-2022 03:53 PM
08-06-2022 04:58 PM
Good Evening, leslie2022.
Welcome to the Best Buy Forums.
Thanks for reaching out. Thank you for that candid retelling of your experience. I can understand how frustrating a situation like that can be. I'd love to help. Please send me a private message with your full name, number, and email so that I can better assist you.