06-18-2019 02:48 PM
I ordered Team Sonic Racing when it was brand new, but less than a month after release, they have deducted $10 from the price. Since it's so soon, is it possible I can get it for this new price, either by returning my already-opened copy or just getting a refund in the difference (since it's still within the return period)? Because I'm feeling a bit cheated, honestly.
I appreciate any help, thanks.
06-18-2019 05:37 PM
06-19-2019 09:33 PM
Not enough information to answer with any certainty. You should be able to look at your receipt to find your My Best Buy status, and based on that would determine the time frame. I wouldn't waste any time, you have to request the price match while the price is still active AND in your return policy.
06-23-2019 12:34 PM
Welcome back to the forums. Thanks very much for the question.
As jdogg836 noted, a price match is available for 15 days to most customers under our Price Match Guarantee. If you’re an Elite or Elite Plus My Best Buy member, that could be extended, however.
Please send in a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and order number to check to see if that price match can be applied.