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Posts: 1
Registered: ‎11-26-2019
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Store pickup extension question

Hello, I want to buy a product and have a friend to pick it up from the store. On the checkout page, I get:


Store Pickup: Order now & *Store* will have it ready for pickup by Mon, Dec 2.

I need it to be available to pick up from Dec 8 to Dec 13. Is it possible to extend the pickup deadline for 4 or 5 more days? I want to make the purchase before the sale ends.
I have read the "International Orders" article but confirmation on the following would be nice:
1. I'm from Argentina and I have a non-US billing  address, so should I use "10780 Kempwood Dr. Houston, TX, 77043"?
2. Is the passport of the person and the order number enough to pick up the product? I will not be able to hand my credit card to him.
Thank you.
Posts: 877
Topics: 36
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Registered: ‎10-19-2017

Re: Store pickup extension question

Hi there, JoseVerlarde,


During checkout, you should see an option to put an alternate person down to pickup your order. You will need to ensure your friend is listed there. If your friend is on your order then the order number and his passport should be enough to help him pick up your order.


We'd be delighted to see if we can accommodate your request for an extended pickup date. To do so, we'd just need you to send us over the order number, your phone number, full name, and email, once the order has been completed. We'll want this via a private message, but please keep in mind that there are several items we cannot accommodate this type of request on, such as any item that can be activated (like a cell phone, a tablet, or a smartwatch just to make a few). 



Faith|Social Media Supervisor | Best Buy® Corporate
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