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New Member
Posts: 2
Registered: ‎10-15-2019

Store Pickup status stuck in "In Progress"

Its been 24 hours since I've made my " 1 hour in store pick up" and I can't seem to get any answers. the store has no idea of whats going on and i have to wait  72 hours to hear from someone from corporate about my situation. Why would best buy state that you can pick up your items within an hour ( I had went to the store a few hours after placing the order ) when its a lie? 

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New Member
Posts: 2
Registered: ‎10-15-2019

Re: Store Pickup status stuck in "In Progress"

Please help me get this out of  "In Progress" Status Smiley Sad

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Posts: 6,886
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Registered: ‎12-23-2016

Re: Store Pickup status stuck in "In Progress"

Hi, Paul650,

 

Thanks for joining us at the Best Buy Community forums. i'd be happy to look into that order to see if I can find a reason why it isn't processing.

 

Please send me a private message by using the link in my signature. if you include your name, email address, phone number, and order number, I'll take a look and see what I can find.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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