Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎06-10-2021
Accepted Solution

Stolen Package Best Buy > UPS Loop

Hello,

 

Like other posts I've read, my package was left by UPS and my signature forged (I have video proof). I also have video proof of some jerk stealing it. 

 

Best Buy's customer service says to contact UPS. UPS doesn't let me submit a claim online and their phone tree does not get me to a human. 

 

Was I officially robbed with no recourse?

Posts: 1,542
Topics: 76
Kudos: 254
Solutions: 70
Registered: ‎11-23-2018

Re: Stolen Package Best Buy > UPS Loop

Hello, verysad, and welcome to our online community!

 

Thank you for posting on our forum for support. I hate to hear about your stolen package, especially since you have video footage of it being taken from your property. I know I'd be upset by this and looking for assistance, and I'm hoping I can help now.

 

To start, please send us a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎06-10-2021

Re: Stolen Package Best Buy > UPS Loop

Sent.

 

Thanks,

Posts: 1,542
Topics: 76
Kudos: 254
Solutions: 70
Registered: ‎11-23-2018

Re: Stolen Package Best Buy > UPS Loop

Thanks for messaging me!

 

I see this in my inbox now, and I'll be following up shortly.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!