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New Member
Posts: 4
Registered: ‎04-23-2019

Still waiting for next day delivery, two days after placing the order

I placed an order on bestbuy.com on April 21 for next day delivery. As I was waiting on April 22, I did not receive the package. It is now April 23, and I have still not gotten the order, and I have not even been given an estimated time of arrival on the bestbuy.com website, where the only information that appears is that the shipping is delayed. I would like to know when my package will be arriving.
Posts: 562
Topics: 22
Kudos: 175
Solutions: 37
Registered: ‎11-30-2015

Re: Still waiting for next day delivery, two days after placing the order

Welcome, SSR720,

 

Thanks for joining the Best Buy Forums!

It sounds like you needed your order in a hurry. I apologize for any unexpected delays with your order. I would be happy to review your order status, and see if there is anything I might be able to do to help. To get started, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Regards,
 

Fey|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎04-23-2019

Re: Still waiting for next day delivery, two days after placing the order

Sent.
New Member
Posts: 4
Registered: ‎04-23-2019

Re: Still waiting for next day delivery, two days after placing the order

Do you have any further information and a reply to my private message?
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Posts: 562
Topics: 22
Kudos: 175
Solutions: 37
Registered: ‎11-30-2015

Re: Still waiting for next day delivery, two days after placing the order

SSR720,

A reply has been sent via Private Message. We appreciate your patience.

Thanks,

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!