BestBuy.com

[Deee]

Good Day,

I preordered Crisis Core Final Fantasy VII. I’m suppose to get a Steelbook with the preorder but I don’t see it.

[Ravi-BBY Social Media Specialist]

Hi there, Deee,

Thanks so much for reaching out to us here on Best Buy Forums. I can certainly understand wanting your Steelbook bonus on your pre-order. 

I would be happy to look into this closer and assist however possible. To get started, kindly send me a private message with your full name, phone number, and email address, along with your order number.

[silv3rbakk]

I have the same Issue as the person above.  I have sent you a PM with all the details as well.

[RBV]

Hello, i also pre-ordered Crisis Core Final Fantasy Reunion for PS5 but the steelbook was not automatically added to the pre order. Can this be looked at and possibly looked at? I am not sure how to send a PM.

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address
• Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Regards,