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New Member
Posts: 4
Registered: ‎10-20-2014

Steam cards not activated

Hi, I recently purchased two $100 steam cards from Bestbuy.com.  I received them this morning and when I tried to redeem them they both came back as invalid.  I believe they may not have been activated.

Posts: 1,041
Topics: 56
Kudos: 256
Solutions: 63
Registered: ‎11-30-2015

Re: Steam cards not activated

Hello, RandyWilson,

Welcome back to the Best Buy Forums! Thanks for reconnecting with us.

It sounds like you have some gaming to do. I can take a look at your order, and see if there is anything that I can do to help with getting your cards working. To get in touch, simply send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Best,

 

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎10-20-2014

Re: Steam cards not activated

Phone support took care of it.  Apparently they arrived a day early than expected and the system wasn't going to activate them until the original expected delivery date.  They activated them and all is well.